Wufoo

Request a Return or Exchange

To request a return or exchange authorization, please fill out the following form (required). Once we have received and processed your completed form, we will email the return authorization number and the address in which your item is to be sent, as well as verify that your exchange order has been processed, if you are requesting an exchange.

If your item was damaged during shipment or missing components please visit the "Reporting Damaged Shipments" link under the "Shipping & Returns" heading at the bottom of this page.

NOTE: All items being returned MUST be in new resalable condition in the original packaging. Items received without a return authorization number (RMA), missing components or not in new condition will not receive credit. Items that are customized with a custom engraved plate may not be exchanged or returned for credit.

Name * First Last
Email Address Associated with Your Order *
Phone Number Associated with Your Order * ### - ### - ####
Your Original Order Number *
Are you requesting a Return or Exchange?

Once you have selected your return type, please fill out the appropriate section below.
Exchange Your Item - NO RESTOCKING FEE!
(please complete this section)

When exchanging your item for an item of equal or greater value your return will not be assessed a restocking fee. Restocking fees will apply to exchange items of lower value.

If you would like to exchange your item, please enter a new order online for the item you are exchanging for. Once you have completed your order, enter your new order number below and a return merchandise authorization (RMA) will be sent to you via email within 24 hours. Return shipping fees are at the customers expense.

Once your returned item has been received and processed at our warehouse, your qualifying credit will be issued to your original form of payment.
New Order Number

Enter your new Ultimate Globes order number for the item you are exchanging for.
Return Your Item - NO EXCHANGE
(complete this section)

If you would like to simply return your item, please fill in the following information. All standard returns are subject to a 15% restocking fee and the reduction of actual outbound shipping costs. If your item qualified for free shipping, the actual amount of outbound shipping costs will be deducted from your credit amount. All return shipping costs are at the customers expense.

Once your returned item has been received and processed at our warehouse, your qualifying credit will be issued to your original form of payment.
Please advise us of the the reason for your return
Terms & Conditions for Returns & Exchanges
*
I agree to the terms & conditions outlined above.
Please click the submit button below to process your request. We will contact you within 24 hours with the necessary information for returning your item.
Do Not Fill This Out

Wufoo

Request a Return or Exchange

Exchange Your Item - NO RESTOCKING FEE!
(please complete this section)

Return Your Item - NO EXCHANGE
(complete this section)

Terms & Conditions for Returns & Exchanges

Please click the submit button below to process your request. We will contact you within 24 hours with the necessary information for returning your item.

Wufoo

Request a Return or Exchange

Exchange Your Item - NO RESTOCKING FEE!(please complete this section)

Return Your Item - NO EXCHANGE (complete this section)

Terms & Conditions for Returns & Exchanges

Please click the submit button below to process your request. We will contact you within 24 hours with the necessary information for returning your item.

Exchange Your Item - NO RESTOCKING FEE!
(please complete this section)

Return Your Item - NO EXCHANGE
(complete this section)